Refund policy
Refund Policy – Klevs
Effective Date: 25/06/2021
Thank you for choosing Klevs, your trusted source for high-quality digital products. We value your business and are committed to ensuring a clear and fair shopping experience. Please review our refund policy below to understand your rights and our procedures.
1. Refund Eligibility
Refunds are available for digital products only if the following conditions are met:
- The customer has not accessed or downloaded the digital files.
- The refund request is submitted within 1 days of the purchase date.
2. Non-Refundable Items
We do not issue refunds for digital products once the customer has accessed or downloaded the files.
3. How to Request a Refund
To request a refund, please email our support team at contact@klevs.com with the subject line:
"Refund Request – [Your Order Number]"
Include a brief explanation of the reason for your request.
4. Refund Process
Once we receive and approve your refund request, the refund will be processed to your original payment method within 3 business days.
5. Access to Files
Please note that refunds will not be issued if the digital files have already been accessed or downloaded.
6. Contact Information
For any questions regarding this policy, feel free to contact us at:
📧 contact@klevs.com
7. Policy Updates
Klevs reserves the right to update or modify this refund policy at any time without prior notice. Changes will take effect immediately upon posting on our website.
By purchasing from Klevs, you confirm that you have read and agree to this refund policy.
Thank you for your trust in Klevs.